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Top : Anger Management: Staying calm and in control with difficult clients is essential. In this section you'll find help with anger management techniques you can use to help you keep your cool with difficult and even insulting customers.

Articles:

Science World: Decoding the Science of ANGER.(quiz about anger) - by Pearl Gaskin
Are you in control of this explosive emotion? New research can help. (Added: 15-Aug-2002 Hits: 356 )

Controlling Anger Before Anger Controls You - by APA
Anger is a completely normal, usually healthy, human emotion. But when it gets out of control and turns destructive, it can lead to problems%u2014problems at work, in your personal relationships, and in the overall quality of your life. And it can make you feel as though you're at the mercy of an unpredictable and powerful emotion. This brochure is meant to help you understand and control anger. (Added: 14-Feb-2001 Hits: 560 )

Personal Growth: The Four Faces of Anger - by Mark Gorkin
What's the first thought that comes to mind when you hear the word ANGER? Frustration? Yelling? Loss of Control? Violence? Maybe fear, silence or avoidance? All reasonable responses...Or are they? A bit one-sided, for my taste, that is, the "anger glass" appears "half empty." How about a "half full" perspective: confrontation, energy, power and tenacity? Or honesty and being real? (Added: 25-Feb-2001 Hits: 788 )

Some Facts Psychologists Know About… Anger - by na
Some Facts Psychologists Know About Anger is a good summary of the basics you need to understand anger, within a psychological context. Helps you understand anger but also provides overview of anger management methods. (Added: 7-Jul-2004 Hits: 377 )

The Top Ten Tips for Managing Anger, Conflict, and Emotional Tension - by Dr. Clare Albright, Psychologist
Need a short set of hints and tips about how to handle anger? Here's one psychologist's suggestions about the top ten things you can do. (Added: 7-Jul-2004 Hits: 1592 )

Managers must manage stress and anger - by Joan Lloyd
We all have our breaking points but some people shoot their careers in the foot when their temper becomes a bigger liability than their talent is worth. (Added: 29-Aug-2001 Hits: 667 )

Categories:

Suggested Books (12)
We've identified some of the better anger management books on the market to help you learn more about managing anger.

Next 6

Pages Updated On: 20-Oct-2008 - 22:35:26





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