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Top : Anger Management : Page 2: Staying calm and in control with difficult clients is essential. In this section you'll find help with anger management techniques you can use to help you keep your cool with difficult and even insulting customers.
Articles:
Forgiving in Every Day Life- by Johann Christoph Arnold
Perhaps the hardest thing about practicing forgiveness in daily life is that it requires us to confront the reality of our feelings toward those we know best.
(Added:
7-Apr-2004
Hits:
690
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Insight on the News: A Mad, Mad World.(anger management)- by Tim Maeir
We're rude, we're crude and we're not going to take it anymore. Life in the old millennium made us real angry, and we're taking aim at who's to blame.
(Added:
15-Aug-2002
Hits:
458
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The Anger Contract- by Kathy Garber
It's a small first step to improving your anger management, but you can start by making an anger contract with yourself. Here's how.
(Added:
7-Jul-2004
Hits:
1017
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10 Tips To Cope With Negative Emotions At Work- by Dr. Rachna D. Jain
Advice for the small and medium sized business owner on how to handle negative emotions at work.
(Added:
7-Mar-2003
Hits:
798
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Personal Growth: The Four Faces of Anger- by Mark Gorkin
What's the first thought that comes to mind when you hear the word ANGER? Frustration? Yelling? Loss of Control? Violence? Maybe fear, silence or avoidance? All reasonable responses...Or are they? A bit one-sided, for my taste, that is, the "anger glass" appears "half empty." How about a "half full" perspective: confrontation, energy, power and tenacity? Or honesty and being real?
(Added:
25-Feb-2001
Hits:
1170
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Your Anger Can Hurt Your Performance- by Joseph Mintah
Anger from frustration or failure can have a negative effect on performance. For example, a soccer player who has been held by an opponent might become angry and attempt to retaliate by taking a swing at the opponent. Retaliation causes an automatic shift of attentional focus from the game to the opponent. As a result of the increased arousal and the break in concentration, performance suffers
(Added:
23-Feb-2001
Hits:
782
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Categories:
Suggested Books(12) We've identified some of the better anger management books on the market to help you learn more about managing anger.
