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New For 2008

Free Small Business Resource Center - Our newest site aimed at those operating, owning or thinking of starting a small business. Great articles, resources, tutorials and more. All Free

You may also want to visit: The Leadership Development Resource Center brought to you by the same people that put together the Customer Service Zone

Communication is a KEY element of customer service and dealing with difficult customers.
Make sure to visit our new Communication Resource Center to help hone your communication skills.

Top : Communication : Business Communication: Improve you ability to communicate on paper, one-on-one and in groups within a business context. Don't let poor business communication skills let you down.

Articles:

Communicating At Work: Have You Connected The Dots? - by Heidi Croot
Question: "I have to make a presentation tomorrow concerning the organization's new direction, vision and strategy and I really don't know how to handle some of the tough questions that might arise regarding the changes that might ensue. Everything seems to be up in the air. What approach should I take?" Click for the answer... (Added: 6-Jan-2003 Hits: 453 )

Proposal Pointers and Pitfalls - by D.Kluge
Proposals? Tired of Reading Vague "Tips" That Don't Really Tell You What To Do and How To Do It? (Added: 21-Jan-2002 Hits: 285 )

Mastering the Media: What to do when the media comes calling? - by Todd Brabender
There are a few tricks of the trade that can make you come off like a pro -- which will make the reporter's job easier and most likely translate into a better PR placement for you (Added: 21-Jan-2002 Hits: 493 )

Interpreters, language, culture and global business - by Jennifer Roney
The interpreter as a tool for effective cross-border communication (Added: 21-Jan-2002 Hits: 324 )

The Elements of E-Mail Style - ECOSYSTEM - by Darwin
WHEN SOMEONE RECEIVES an e-mail from you they don't just jump, they ask for a specific altitude. You've never had to send a message twice or pester someone by phone because they haven't responded to you electronically. (Added: 21-Jan-2002 Hits: 373 )

:The Top 7 Rules of Copywriting - by Bill Montgomery
Home business entrepreneurs often have to rely on their own skills for almost every aspect of their business and marketing efforts, including the copywriting of their advertisements. Here are seven tips on how to write your ad copy with a punch. (Added: 21-Jan-2002 Hits: 166 )

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Pages Updated On: 20-Oct-2008 - 22:35:26





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