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New For 2007 - The Leadership Development Resource Center brought to you by the same people that put together the Customer Service Zone

Communication is a KEY element of customer service and dealing with difficult customers.
Make sure to visit our new Communication Resource Center to help hone your communication skills.

Top : Communication : Business Communication : Page 2: Improve you ability to communicate on paper, one-on-one and in groups within a business context. Don't let poor business communication skills let you down.

Articles:

Proposal Pointers and Pitfalls - by D.Kluge
Proposals? Tired of Reading Vague "Tips" That Don't Really Tell You What To Do and How To Do It? (Added: 21-Jan-2002 Hits: 238 )

The Elements of E-Mail Style - ECOSYSTEM - by Darwin
WHEN SOMEONE RECEIVES an e-mail from you they don't just jump, they ask for a specific altitude. You've never had to send a message twice or pester someone by phone because they haven't responded to you electronically. (Added: 21-Jan-2002 Hits: 296 )

Mastering the Media: What to do when the media comes calling? - by Todd Brabender
There are a few tricks of the trade that can make you come off like a pro -- which will make the reporter's job easier and most likely translate into a better PR placement for you (Added: 21-Jan-2002 Hits: 386 )

How to Write Persuasively - by Jennifer Stewart
en writing an advertisement, your aim is to persuade your readers to follow a particular course of action - willingly. (Added: 21-Jan-2002 Hits: 175 )

The CEO Refresher - Listen Up ... and Speak Out! - by Judy Worrell
When was the last time you had a really good conversation with someone? Hold on a minute before you answer that, here are some conditions that would need to be met in order for that conversation to be "good:" (Added: 21-Jan-2002 Hits: 206 )

Virtual Press Release Faux Pas - by Janet Attard
What can you do to give your email press releases a better chance of getting read? Here, based on blunders I see frequently in press releases emailed to me, are six electronic press release sins to avoid (Added: 21-Jan-2002 Hits: 204 )

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Pages Updated On: 28-Jan-2008 - 18:26:07





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