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New For 2007 - The Leadership Development Resource Center brought to you by the same people that put together the Customer Service Zone

Communication is a KEY element of customer service and dealing with difficult customers.
Make sure to visit our new Communication Resource Center to help hone your communication skills.

Top : Communication : Listening : Page 2: Improve your listening skills from these hints, tips and listening skill suggestions.

Articles:

HighGain Listening Self-Assessment - by Highgain
ou can check your own listening skills by taking this four-minute self-assessment (Added: 3-Dec-2000 Hits: 596 )

Quotations about Listening - by ILA
Quotes on the importance and nature of the listening process (Added: 3-Dec-2000 Hits: 673 )

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Related Categories:

Communication

Pages Updated On: 28-Jan-2008 - 18:26:07





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