Bacal & Associates - Meeting your customer service needs for almost two decades
Top : Communication: Learn new communication skills, written, verbal, and discover new ideas about non-verbal communication, non-violent communication and how the way you communicate affects your relationships at home and work.
Articles:
Creativity, thinking and listening- by Nick Heap
Listening to others is often the most effective thing you can do to develop their thinking and creativity
(Added:
28-Nov-2000
Hits:
1483
)
Email etiquette tips for online business- by Micheal Bloch
As an online business owner, much of your communication is carried out via e-mail. Here are some great e-mail etiquette tips when you are writing to potential customers, repeat customers, or your associates.
(Added:
9-May-2006
Hits:
545
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Using Positive Language To Change The Way People See You- by Robert Bacal
In this article we are going to be looking at ways you can communicate in a more positive way that is more likely to elicit cooperation rather than argument or confrontation
(Added:
20-Nov-2000
Hits:
1742
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Business Spirit Journal Online - Truth or Consequences - Steve Whiteford- by Steve Whiteford
When I suggest that people in corporations refine communication by speaking their truth, by the expressions on their faces, you might think I've announced the arrival of Godzilla. Yet, this simple-but-powerful practice might be the answer to most workplace communication challenges.
(Added:
4-Sep-2003
Hits:
346
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Identifying Communication Syles For Business Success- by Susan Pilgram
Whether it's a face-to-face meeting or an overseas transmission, communication is a complex process that requires constant attention so that intended messages are sent and received. Inadequate communication is the source of conflict and misunderstanding. It interferes with productivity and profitability
(Added:
19-Mar-2001
Hits:
744
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Rapport: the Link to Gaining Cooperation- by Daniel Robin
Rapport is the condition of being in sync, in tune, on the same wavelength. I’ve heard it said that with enough rapport, anything is possible; without rapport, practically nothing is possible. In business, rapport is needed to coordinate action and exchange information. Rapport is at the foundation of all our relationships. Ironically, most business decisions are based on rapport, not on technical merit or the best idea.
(Added:
5-Aug-2002
Hits:
489
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Categories:
Business Communication(17) Improve you ability to communicate on paper, one-on-one and in groups within a business context. Don't let poor business communication skills let you down.
Delivering Bad News(9) Learn techniques you can use when having to deliver bad news. Develop your ability to use tact and sensitivity in tough communication situations.
Interpersonal Communication(9)new Develop your interpersonal communication skills and pave the way for better relationships, and less conflict at work and in your relationships.
Listening(5) The ability to listen and prove to the other person that you are REALLY listening is critical to building effective work and personal relationships. Improve your listening skills from these hints, tips and listening skill suggestions.
Non-Verbal Communication(7)new A very popular topic, you can learn how non-verbal communication (voice tone, proxemics, gestures, etc) alter the communication process. Learn to make sense of non-verbals.
