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Top : Conflict: Improve you ability to deal with conflict more effectively from these free conflict resources.

Articles:

The Conflict Resolution Process - by Tyla Baff
Conflict Partnership is a process that empowers people to build mutually beneficial relationships and to resolve conflict effectively. Try following its eight steps: Create an Effective Atmosphere Clarify Perceptions Focus on Individual and Shared Needs Build Shared Positive Power Look to the Future, then Learn from the Past Generate Options Develop "Doables" Make Mutual Benefit Agreements (Added: 13-Oct-2003 Hits: 246 )

Heat and Humidity in Motown: The Role Of Physical Environment - by Douglas E. Noll
One of the simplest peacemaking techniques I teach is to change the environment. If you are in an argument or conflict with someone, try moving somewhere else. Taking a walk or finding a secluded space can work wonders. First, the time it takes to get to the space slows down the escalation process. Second, moving to a new space symbolically permits a new start to the process. (Added: 24-Mar-2006 Hits: 140 )

Seven Steps to Handling Interpersonal Differences - by Daniel Robin
Make no mistake: resolving differences through negotiation is not a logical, linear process. However, this model can serve as a framework for staying on track and learning how and where things go wrong. These seven steps progress from how you might want to begin an effort to resolve differences to how you'd want to complete that effort. Remember to prepare by writing down your goal before taking your first step. Enjoy the dance! (Added: 10-Mar-2003 Hits: 314 )

Top 12 ways for employers and managers to tackle workplace bullying - by Ruth Hadikin
 Prevention is better than cure. Pay attention to your organisational culture. Is it positive? Is there a high degree of trust?  How is morale? (Added: 12-Apr-2002 Hits: 319 )

When is a personality conflict, not a personality conflict? - by Joan Lloyd, C.S.P.
What is the most commonly misapplied diagnosis when it comes to workplace conflicts? You guessed it: a personality conflict. I suspect the reason we like to attribute so many circumstances to this generic term is because we haven’t dug deep enough to determine the cause of the problem and it’s an easy phrase to slap on just about anything. (Added: 19-Jun-2002 Hits: 392 )

It's a Whole New World: Is Your Management Style Up To Date? - by Mary Rau-Foster
What influences an employee's ethics and values in the workplace? Do they differ from generation to generation? How does this create conflict? (Added: 10-Mar-2003 Hits: 232 )

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Related Categories:

Anger Management
Communication
Customer Service
Human Resources

Pages Updated On: 23-Jan-2009 - 14:16:02





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