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Top : Conflict: Improve you ability to deal with conflict more effectively from these free conflict resources.
Articles:
Avoid Conflicts With Preparation- by Debra Atlas
When a problem erupts between employees, how can you turn a difficult situation around quickly? A close friend, owner of a large and successful chain of furniture stores, recently faced that same challenge.
(Added:
1-Oct-2002
Hits:
183
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Turning Opposition to Understanding Through Akido- by Daniel Robin
Communication is like a dance ... when it works, there's a blending and cooperation that requires awareness and skill. Fortunately, only one partner needs to be skilled (though it takes lots less work when both are).
(Added:
11-May-2001
Hits:
217
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Conflict Styles & Styles Matrix- by NA
There are two major concerns in a conflict.
The first concern is achieving your personal goals. You are in conflict because you have a goal that conflicts with another personís goal. You goal may be highly important to you, or it may be of little importance.
The second concern is keeping a good working relationship with the other person. You may need to work effectively with the person in the future.
How important your personal goals are to you and how important the relationship is to you affects how you act in a conflict. Given these two concerns, five styles of managing conflicts can be identified. Includes quick questionnaire
(Added:
13-Oct-2003
Hits:
273
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Managing Conflict In Work Teams- by Michael Kennedy
The role of conflict in work teams is determined by the manner in which it is managed. Conflict is a driving force of change that can result in improved decision-making processes and progressive team development. However, teams must learn to be confrontational without destroying the team process. Teams are able to handle conflict and perform at a high level by following a framework of communication needed for managing conflict constructively. Teams capable of mediating their own conflicts, improve both productivity and member relationships.
(Added:
13-Oct-2003
Hits:
258
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A Better Workplace - Article: Seven Attitudes to Dissolve Conflicts- by Daniel Robins
If you notice yourself getting dug in or angry in the face of differing views, ask for a time out and step out of the content for a moment and notice if you are presently moving toward your true goal. If not, or if the situation is just getting too uncomfortable, check to see which of the seven strategies shown below would be most helpful in turning your conflict into collaboration.
(Added:
10-Mar-2003
Hits:
492
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How Do You Tell the CEO that His/Her Baby is Ugly?- by Mary Rau-Foster
Much has been written about corporate culture and the conflict it creates: how to evaluate it, how to influence it, and how to change it. There is danger in dismissing the idea of corporate culture as another one of those new-age concepts dreamt up by some annoying self-proclaimed business guru.
(Added:
10-Mar-2003
Hits:
219
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