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Top : Conflict: Improve you ability to deal with conflict more effectively from these free conflict resources.

Articles:

Apology in Mediation: Sorry To Say, It’s Much Overrated - by Jeff Kichaven
A simple apology—without admission of liability or fault—can go far to ease tension and promote goodwill in a mediation or negotiation setting. Although rarely used and often misconstrued, when done appropriately and sincerely, they can help effectuate fast, fair settlements. (Added: 24-Mar-2006 Hits: 47 )


The Purpose of Conflict - by Phil Wamsley
In the dictionary conflict is defined as a struggle, a battle. Mutual antagonism. Some people seem to thrive on creating conflict while others will do their best to avoid conflict. I have often pondered what it would be like in the world if everybody could just get along without all the nonsense of conflict. In order that everyone get along in the world everyone would have to be a clone of yourself. (Added: 19-Apr-2001 Hits: 345 )


It's a Whole New World: Is Your Management Style Up To Date? - by Mary Rau-Foster
What influences an employee's ethics and values in the workplace? Do they differ from generation to generation? How does this create conflict? (Added: 10-Mar-2003 Hits: 95 )


Ready, Aim, Fire! How to Professionally End Your Working Relationship with a Client - by Kevin Lawrence
One of the most predictable, sure fire ways to get a room full of professionals and business owners to sweat is discussing the firing of a client who drives them crazy. Some clients cost more than they could ever pay them in fees. We have all had these types of clients. Professionals and business owners sweat over this, as do most business people, because it is a painful situation that we will do anything in our power to avoid. (Added: 10-Feb-2006 Hits: 142 )


A Better Workplace - Article: Seven Attitudes to Dissolve Conflicts - by Daniel Robins
If you notice yourself getting dug in or angry in the face of differing views, ask for a time out and step out of the content for a moment and notice if you are presently moving toward your true goal. If not, or if the situation is just getting too uncomfortable, check to see which of the seven strategies shown below would be most helpful in turning your conflict into collaboration. (Added: 10-Mar-2003 Hits: 198 )


Has Turf Guarding Become an Olympic Sport? Managing Workplace Conflict - by Mary Rau-Foster
Turf guarding, the protection of perceived personal power, status and responsibility, is a covert part of every workplace environment and creates a great deal of conflict. (Added: 10-Mar-2003 Hits: 176 )


Related Categories:

Anger Management
Communication
Customer Service
Human Resources

Pages Updated On: 28-Jan-2008 - 18:26:07





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