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Top : Conflict : Page 2: Improve you ability to deal with conflict more effectively from these free conflict resources.

Articles:

A Recipe for Peace - by Douglas E. Noll
Pride is one of the great causes of conflict. It is not just the usual over-exaggerated sense of self, but also involves strong identification with a group. Read about the one way to transform conflicts based on pride and group identification. (Added: 24-Mar-2006 Hits: 294 )


Top 12 ways for employers and managers to tackle workplace bullying - by Ruth Hadikin
 Prevention is better than cure. Pay attention to your organisational culture. Is it positive? Is there a high degree of trust?  How is morale? (Added: 12-Apr-2002 Hits: 491 )


The Other Side - by Alex Duhovney
During mediations, I often attempt to put myself into the shoes of the people I try to bring to common ground and imagine what I would have done in their place. (Added: 24-Mar-2006 Hits: 204 )


Has Turf Guarding Become an Olympic Sport? Managing Workplace Conflict - by Mary Rau-Foster
Turf guarding, the protection of perceived personal power, status and responsibility, is a covert part of every workplace environment and creates a great deal of conflict. (Added: 10-Mar-2003 Hits: 390 )


Heat and Humidity in Motown: The Role Of Physical Environment - by Douglas E. Noll
One of the simplest peacemaking techniques I teach is to change the environment. If you are in an argument or conflict with someone, try moving somewhere else. Taking a walk or finding a secluded space can work wonders. First, the time it takes to get to the space slows down the escalation process. Second, moving to a new space symbolically permits a new start to the process. (Added: 24-Mar-2006 Hits: 316 )


Turning Opposition to Understanding Through Akido - by Daniel Robin
Communication is like a dance ... when it works, there's a blending and cooperation that requires awareness and skill. Fortunately, only one partner needs to be skilled (though it takes lots less work when both are). (Added: 11-May-2001 Hits: 366 )


Related Categories:

Anger Management
Communication
Customer Service
Human Resources

Pages Updated On: 8-Mar-2010 - 12:15:13