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Top : Customer Service - Education Sector: We don't usually consider teachers, school principals, and school trustees to be in the business of customer service but we should. Parents and children deserve to be treated as customers. Learn how to deal with parents and tax payers within a school or educational setting.

Articles:

How To Handle Parent-Teacher Conferences - by Dr. Kenneth N. Condrell, Ph.D. Child Psychologist
How can a parent be a good customer of his/her child's teacher. This article offers some good questions to ask of your child's teacher in order to learn about your child's progress. Some helpful attitudes to adopt when dealing with the teacher are also included. (Added: 27-Nov-2004 Hits: 411 )

Parent-Teacher Conference Kit - by Peggy Gisler, Ed.S. , Marge Eberts, Ed.S.
This article is full of information for parents to make the most of those parent-teacher conferences. This article offers many scenarios and provides relevant questions for parents to ask with regards to each scenario. If your child seems to be unchallenged in his classroom, this article will give you some ideas of how to obtain information to improve your child's classroom experience. (Added: 27-Nov-2004 Hits: 291 )

PR Ideas for PRincipals - by Gary Hopkins
Is it just a coincidence that the word principal begins with the letters PR? Many principals overlook the importance of strong public relations. (Added: 22-Oct-2004 Hits: 778 )

What A Primary and Secondary School System Really Wants - by Mark C. Booker
Too often we view customer service as an intangible to the product, (books) or the service (training) in the delivery. The school system really wants both the product/service and the customer service that goes with it. (Added: 22-Oct-2004 Hits: 375 )

Schwab Learning - Making the Most of Your Parent-Teacher Conference - by Kristin Stanberry
Parents following the advice within this article and will definately make the most of their next parent-teacher conference. Details and to-do lists will help you prepare for the conference. Also, help hints for during the conference are provided. Your child's teacher will consider you his/her best customer!. (Added: 27-Nov-2004 Hits: 276 )

Public Relations 101: How-To Tips for School Administrators - by Colleen Newquist
Are you looking to improve communications between school and home? Do you want to get the media to pay more attention to the good things that are going on in your school? Do you know how to handle a crisis? (Added: 22-Oct-2004 Hits: 514 )

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Pages Updated On: 23-Jan-2009 - 14:16:02





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