Bacal & Associates - Meeting your customer service needs for almost two decades
Top : Customer Service - Education Sector: We don't usually consider teachers, school principals, and school trustees to be in the business of customer service but we should. Parents and children deserve to be treated as customers. Learn how to deal with parents and tax payers within a school or educational setting.
Articles:
Building the Best Parent-Teacher Relationship- by Bruce Hammond
Teachers who view themselves as providers of customer service to parents of the children they teach will find this article valuable. Teachers can teach parents how to begin building a great parent-teacher relationship.
(Added:
27-Nov-2004
Hits:
645
)
Schwab Learning - Making the Most of Your Parent-Teacher Conference- by Kristin Stanberry
Parents following the advice within this article and will definately make the most of their next parent-teacher conference. Details and to-do lists will help you prepare for the conference. Also, help hints for during the conference are provided. Your child's teacher will consider you his/her best customer!.
(Added:
27-Nov-2004
Hits:
447
)
Preventing and Resolving Parent-Teacher Differences- by Lilian G. Katz And Others
Parents and teachers share responsibility for creating a working relationship that fosters children's learning. This digest examines the cultural context for parent-teacher relationships, suggests some general strategies for creating a climate in which misunderstandings and disagreements between parents and teachers can be minimized through communication, and discusses some general principles for parents and teachers in dealing with misunderstandings or disagreements as they arise.
(Added:
27-Nov-2004
Hits:
605
)
PR Ideas for PRincipals- by Gary Hopkins
Is it just a coincidence that the word principal begins with the letters PR? Many principals overlook the importance of strong public relations.
(Added:
22-Oct-2004
Hits:
1014
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Dealing With Difficult Parents- by Doug Fiore and Todd Whitaker
We've all run into them. They're the parents every educator dreads -- the difficult parents. They might be the parents who always run to the defense of their "perfect" children -- even though their children might be as guilty as sin. Others simply get pleasure from making waves. Or maybe they have a legitimate axe to grind.
(Added:
22-Oct-2004
Hits:
753
)
How To Handle Parent-Teacher Conferences- by Dr. Kenneth N. Condrell, Ph.D. Child Psychologist
How can a parent be a good customer of his/her child's teacher. This article offers some good questions to ask of your child's teacher in order to learn about your child's progress. Some helpful attitudes to adopt when dealing with the teacher are also included.
(Added:
27-Nov-2004
Hits:
612
)
