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Top : Customer Service - Education Sector: We don't usually consider teachers, school principals, and school trustees to be in the business of customer service but we should. Parents and children deserve to be treated as customers. Learn how to deal with parents and tax payers within a school or educational setting.

Articles:

Establishing a Parent-Teacher Relationship - by n/a
How to establish a good parent-teacher relationship is the basis of this article. Also included are some excellent guidelines for continuing non-ambiguous communication with your child's teacher. This article will help you make the most of your relationship with your child's teacher. (Added: 27-Nov-2004 Hits: 203 )

Made in Japan, education regimen drills the basics - by Alan J. Borsuk
All those extracurricular activities for kids. Piano lessons. Dance lessons. Gymnastics. Soccer. Martial arts. How about extracurricular math lessons? (Added: 22-Oct-2004 Hits: 201 )

Preventing and Resolving Parent-Teacher Differences - by Lilian G. Katz And Others
Parents and teachers share responsibility for creating a working relationship that fosters children's learning. This digest examines the cultural context for parent-teacher relationships, suggests some general strategies for creating a climate in which misunderstandings and disagreements between parents and teachers can be minimized through communication, and discusses some general principles for parents and teachers in dealing with misunderstandings or disagreements as they arise. (Added: 27-Nov-2004 Hits: 224 )

What Are Your Customers Expectations Of Service? - by David Saxby
Read how this school in Texas outlined what students, teachers, parents, and administrators should expect from each other in a five-point agreement document. See how the schools academic reputation has increased. You'll learn what customer service looks like within the education sector. (Added: 17-Jan-2005 Hits: 330 )

Education: Sector-specific information on violence and stress - by N/A
Teachers, the largest job category in the education sector, bear the brunt of violence and stress affecting employees. Along with school directors, teachers are also those with the most interaction with internal (students) and external (mostly parents) users of the service. (Added: 22-Oct-2004 Hits: 194 )

How To Handle Parent-Teacher Conferences - by Dr. Kenneth N. Condrell, Ph.D. Child Psychologist
How can a parent be a good customer of his/her child's teacher. This article offers some good questions to ask of your child's teacher in order to learn about your child's progress. Some helpful attitudes to adopt when dealing with the teacher are also included. (Added: 27-Nov-2004 Hits: 231 )

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Pages Updated On: 28-Jan-2008 - 18:26:07





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