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Top : Customer Service - Hospitality Industry : Page 2: There's no industry that DEMANDS customer service more than the hospitality industry -- hotels, restaurants and related sectors. Learn how to provide effective customer service in the hospitality industry.
Articles:Improving Customer Service - by n aThis short article is geared towards ensuring that customers in a restaurant enjoy their dining experience. Learn how the success of a restaurant is dependant upon many details. Can you guess the number one turn-off of restaurant patrons? (Added: 28-Mar-2006 Hits: 734 ) Competing in the assisted living industry - by Gregory O. Ginn, Cheri A. Young The hospitality component in assisted living is by comparison much larger, and the healthcare component much smaller, than in any other segment of the healthcare industry. This may explain why, in recent years, firms in the hospitality industry, such as Marriott International and the Hyatt Corporation, have been expanding into assisted living. (Added: 23-Oct-2004 Hits: 186 ) Discover the Ritz-Carlton Mystique - by Bill Lampton Why is the Ritz-Carlton the model for providing the best customer service in the hotel and hospitality industry. Find out here. (Added: 24-May-2005 Hits: 1095 ) A Recipe for Perfection - by Tahl Raz Read how one of America's poshest inns satisfies its toughest customers. Here's a direct quote from the article: Regardless of what business you're in, there's a lot to learn from the Inn at Little Washington's approach to keeping its customers happy. And while most chefs would sooner bite into a Big Mac than reveal a cherished recipe, O'Connell agreed to share one -- the inn's five-course system for, as he puts it, "delivering the perfect experience." (Added: 1-Mar-2005 Hits: 1085 ) The Value of Trust Through Privacy - by Edward Cone Privacy is a very big deal in the hotel business, so elemental to the customer experience that every hotel room comes equipped with a card to hang on the doorknob asking for more of it. Service is expected to be welcoming but discreet. (Added: 23-Oct-2004 Hits: 290 ) Restaurant Scheduling for Success - by Richard Saporito This tip is from the author's latest e-book called 'How to Improve Dining Room Service. Implementing this tip in your restaurant guarantees help with keeping the dining room service staff tight and content -- essential for pleasing your patrons. (Added: 18-May-2006 Hits: 204 ) Pages Updated On:
28-Jan-2008
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