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Top : Customer Service - Legal Sector : Page 2: Lawyers, those in legal offices and those in the court system often deal with difficult, challenging situations with clientele. Learn more about providing effective customer service in legal and court situation.

Articles:

Know Your Clients' Businesses - by Nancy Roberts Linder
As your client's lawyer, knowing your client's business can help you deliver great customer service. Read these tips for getting to know your client's business better -- it does really matter! (Added: 10-May-2006 Hits: 155 )

Better Legal Billing: Win Win Client Options - by Dan Harris
In the old days of legal billing, lawyer's invoices — usually a single page of elegant letterhead—contained only the phrase, "legal services rendered," and a hefty dollar amount. No time breakdowns, no list of activities performed or equipment and supplies used—just a final, usually shocking, charge. (Added: 24-Oct-2004 Hits: 204 )

Turning the Courts into Public Servants - by Wendy R. Leibowitz
If the courts really took the lead in changing the profession, by, say, implementing technology to streamline processes, the profession would follow suit. As one lawyer put it, "If the judge says to come into court wearing a clown's red nose and walking on your hands, we'll do it." (Added: 24-Oct-2004 Hits: 227 )

A Reshuffling of the Legal Profession - by Jerry Lawson
Thousands of entrepreneurs and investors overestimated the short term changes that the Internet would cause. Today the inverse error is in vogue. Most people underestimate the significance of the long range changes that the Internet will bring about. (Added: 24-Oct-2004 Hits: 173 )

How to Really Set Yourself Apart From the Competition - by Mark Merenda
I hope you're the world's greatest attorney. Maybe you are. But in marketing terms, that won't do you much good. Believe me, you can be world's most brilliant lawyer and still starve. But don't despair. I am going to tell you the real secret -- how you can differentiate yourself, blow your competition away, and have an endless line of referrals at your door. (Added: 23-Mar-2006 Hits: 167 )

A Decade as a Solo - by Carolyn Elefant
The past decade has been one of the most exciting and tumultuous times in our generally staid legal profession. Change has roared through, uprooting longstanding traditions like the venerated seven-year law firm partnership track and biglaw's distaste for advertising, and chipping away at others, such as the assumption that attorneys (especially women) must subordinate family life to career in order to succeed. (Added: 24-Oct-2004 Hits: 178 )

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Pages Updated On: 28-Jan-2008 - 18:26:07





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