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Top : Customer Service - Manufacturing Sector : Page 2: Manufacturers tend not to deal with the end consumer of their products, but customer service is probably even more important, since poor customer service even to a single distributor or retailer can mean losses of millions of dollars. Learn more here.

Articles:

The Lean, Green Service Machine - by Narayan Nallicheri, T. Curt Bailey, and J. Scott Cade
To make customer focus profitable, service organizations can learn much from manufacturers. (Added: 23-Jan-2006 Hits: 711 )

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Communicating With Customers
Creating A Customer Service Culture
Customer Service
Customer Service - Information Technology
Customer Service - Insurance Industry
Customer Service Excellence Case Studies

Pages Updated On: 9-Jun-2010 - 11:40:53