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Top : Customer Service - Manufacturing Sector : Page 2: Manufacturers tend not to deal with the end consumer of their products, but customer service is probably even more important, since poor customer service even to a single distributor or retailer can mean losses of millions of dollars. Learn more here.

Articles:

A New Force on the Factory Floor - by Hallie Forcinio
RFID makes it possible for manufacturers to automatically sense a part or asset's proximity, and gather information about its location. Collecting this data at critical points in the plant improves visibility within the four walls, and can serve as the basis for quality assurance and product genealogy documentation. (Added: 3-Feb-2006 Hits: 536 )

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Communicating With Customers
Creating A Customer Service Culture
Customer Service
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Customer Service - Insurance Industry
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Pages Updated On: 11-Mar-2010 - 19:45:58