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Top : Customer Service - Retail Sector: Customer expectations in the retail sector require top notch customer service for companies to remain competitive. Learn how effective customer service contributes to the bottom line, and how to provide it.

Articles:

Never Stop the Buying - by John Sviolka
Do customers get tired of shopping after 5? After midnight? Your success depends on being there whenever they want you to be. Here's how to do it... (Added: 22-Jun-2005 Hits: 232 )

Customer Service: Your Best Shot at Standing Out - by Keith Lowe
If you can establish a reputation for service, great things will happen. It will be easier for you to get new customers, get more business from your existing ones and increase your prices. (Added: 22-Oct-2004 Hits: 558 )

30 Ways to Show Your Customers They're Always Right - by N/A
When you're a start-up with few employees and few customers, it's easy to stay on top of what customers want and what they're getting. But as you add more customers and employees, you add links to the customer service chain. That creates the potential for growth and the potential for poor service along the way. That's why creating a customer service policy and adhering to it is so important. (Added: 22-Oct-2004 Hits: 766 )

Four Tires, Free Beef - by Cheryl Dahle
Les Schwab Tires has built a reputation on stellar customer service -- and free steaks. See how it was done and determine if you can apply the same lessons to your business. (Added: 2-Mar-2005 Hits: 252 )

The King of Kreme - by Charles Fishman
Doughnuts to die for. An inside look at the temple of doughnuts -- the facility on Ivy Avenue in Winston-Salem, North Carolina where every Krispy Kreme begins and customer service is taken seriously. (Added: 20-Mar-2005 Hits: 516 )

Great Customer Service Helps in Tough Times - by Jane Applegate
In these unsettling times, great customer service can mean the difference between making a profit or barely keeping the lights on. Big companies spend big dollars to maintain customer loyalty, but smaller companies often focus on the transactions and forget to build the relationship. (Added: 22-Oct-2004 Hits: 450 )

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Pages Updated On: 23-Jan-2009 - 14:16:02





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