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Top : Customer Service - Small Business : Page 3: Small businesses live and breathe through providing top quality customer service, but may not have the huge resources of corporation. Learn how to leverage customer service to improve small business.
Articles:Find Customer Service Opportunities During the Purchase Cycle - by Sherri Ingram BreetzkeA SCORE article written specifically for small business owners it suggests that: Buyers remember customer service: The more attention you pay to customer service, the more likely it is that you%u2019ll see return business. If your customer service is lacking, it doesn't matter how slick your Web site is, or that your prices are a bit better than your competitors': You've put your repeat business at risk. (Added: 3-Feb-2005 Hits: 270 ) Customer service tips for small business - by Jeff Williams This article covers the subject of customer service extremely well. You won't want to miss reading these tips. Also included are: appropriate customer service phrases, and relevant questions to ask yourself to measure your own business's customer service track record. (Added: 18-Jan-2005 Hits: 478 ) Customer Service: How To Set a Standard in Your Small Business - by SCORE A brief article from SCORE to help businesses set standards to be used to determine levels of customer service that should or could be implemented. (Added: 3-Feb-2005 Hits: 513 ) Strategize For Customer Loyalty!: Small Business Marketing - BusinessTown - by Unknown It takes a lot less money to increase your retention of current customers than to find new ones-but I know I don't give it as much effort as I should because it does take a lot of energy and effort!" (Added: 14-Apr-2001 Hits: 417 ) Customer Tailored Service for Small Business - by Gary Stern Personal customer service is the biggest advantage small businesses possess over their large counterparts. But with the explosion of customer relationship management software, large companies will soon (if they haven%u2019t already) start remembering every detail of their interaction with customers. Without careful attention, small businesses risk being left behind in the race for customization (Added: 26-May-2005 Hits: 386 ) Related Categories:
Best Practices In Customer Service Pages Updated On:
28-Jan-2008
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