The Customer Service Zone & Help Center
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New For 2007 - The Leadership Development Resource Center brought to you by the same people that put together the Customer Service Zone

Communication is a KEY element of customer service and dealing with difficult customers.
Make sure to visit our new Communication Resource Center to help hone your communication skills.

Top : Customer Service Checklists and Tools: A repository of links to customer service checklists, assessments, and other improvement tools.

Articles:

Customer Service Self-Checklist - by Goring
A short and very basic checklist for shop staff and shop owners (retail) with suggestions for improving customer service. (Added: 20-Jul-2007 Hits: 550 )

Customer Service Checklist for Sales Personnel - by na
A checklist that can be used by salespeople that maps out desired actions before, during and after sales to improve customer service. (Added: 20-Jul-2007 Hits: 387 )


Pages Updated On: 28-Jan-2008 - 18:26:07





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