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Influencing tactics- by Julia Chanteray, Management-Resources
A guide to influencing others in the workplace, and planning your influencing strategy
(Added:
4-Aug-2002
Hits:
294
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Problem Analysis Worksheet- by Gary K. Clabaugh & Edward G. Rozycki
A handy problem analysis worksheet that can be used for thinking through negotiation, problem-solving, and conflict management
(Added:
17-Nov-2003
Hits:
176
)
Focusing On Interests Rather Than Positions Conflict Resolution Key- by Steven P. Cohen
We can take positive steps to prepare for the decision-making process and we can monitor our own behavior - and that of other participants -- as the process goes forward. By following a few common sense rules we can reduce conflict and turn it into cooperation and reach solutions that really work for all the participants.
(Added:
9-Apr-2002
Hits:
230
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Negotiations and Resolving Conflicts:- by E. Wertheim
Organizations are becoming less hierarchical, less based on positional authority, ... Studies have shown that negotiation skills are among the most significant determinants of career success. While negotiation is an art form to some degree, there are specific techniques that anyone can learn. Understanding these techniques and developing your skills will be a critical component of your career success and personal success.
(Added:
9-Apr-2002
Hits:
299
)
The Forgotten Art of Listening- by Ed Brodow
Listening is one of the most important skills for successful negotiators. The author shares his secrets for becoming a great listener, plus techniques for asking smart questions.
(Added:
14-Feb-2006
Hits:
104
)
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