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Top : Privacy Issues and Customer Service : Page 2: Protecting customer information (privacy issues) has become much more important as a part of customer service, due to the huge amounts of data now stored on computers. Learn more about the importance of guarding customer data, and informing customers of privacy protection.

Articles:

10 Tips for Managing 404 Compliance - by Diane Wolff
It has been almost one year since the Securities and Exchange Commission implemented Section 404 of the Sarbanes Oxley Act (SOX). To many of you, compliance with this act means adding new 404 projects to your already overloaded schedules. (Added: 31-Mar-2006 Hits: 199 )


Protecting Consumer Privacy - by Laura Fisher
The protection of personal identifying information is an ongoing challenge for consumers, the government and the private sector. Like other businesses, banks are using technologies to make their products and services more convenient than ever. At the same time, banks are working to ensure their policies and practices are in sync with our customers' expectations of privacy. (Added: 31-Jan-2006 Hits: 181 )


Take the Pledge - ETHICS - why CIOs must address data ethics; - by na
Data has no ethics. Data doesn't care how it's used. But the use and misuse of data has become the critical issue for today's information-intensive enterprise. And now CIOs are working to develop a code for ethical data management. (Added: 12-Jul-2005 Hits: 596 )


Government CIOs Benefit from SOX Hindsight - by Liz Roop
The January revision to OMB Circular A-123 turned up the heat on government agency efforts to comply with the public sector version of the Sarbanes-Oxley Act (SOX), leaving federal CIOs grappling with the same budgetary and deadline issues that plagued their private-sector counterparts. (Added: 31-Mar-2006 Hits: 225 )


The Value of Protecting Customer Privacy - by Larry Ponemon
A good number of customers will share a large amount of personal data with a company, only if the customer deems the company trustworthy. Find out the cost to your business of not have customer information available. Also learn how much it will cost your company per customer if your data security has been breached. (Added: 31-Jan-2006 Hits: 189 )


Protecting Financial Privacy - by n a
Learn more about the GLB from the customer's point of view and from the small business owner's point of view. See what your bank can do with your personal information and what you can do to stop it. (Added: 31-Jan-2006 Hits: 172 )


Related Categories:

CRM Customer Relationship Management
Communicating With Customers
Creating A Customer Service Culture
Customer Satisfaction Issues and Strategies
Customer Service

Pages Updated On: 28-Jan-2008 - 18:26:07





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