Remote Advisory Services

If you have a need for some help with customer service issues in your organization on a very short term basis, and that does not require me to be on site, you might want to consider short, low cost advisory services that can be conducted via phone, email, or other available technologies.

Many times, people have relatively contained issues or questions they could use help with but they don't require, and neither can they afford to bring someone in on a consulting basis. Remote advisory services may work to help.

For example, here are the kinds of issues and questions that might work well with remote advisory services:

How to move your organization to a more customer focused one?

How to reward your staff for stellar customer service?

Best way to deal with a specific kind of customer within a particular context (For example, vagrants in libraries)

Really, there are no limits here except to help you solve a business related problem that's "bugging you".

Since this is new for 2011, I don't have a fee schedule, but we'd  probably do either a fixed project fee and/or some sort of hourly rate. The idea is for this to work for all players, so the plan is to make this service accessible to businesses of various means and sizes.

This is experimental and we'll probably roll this out for other areas of expertise, from conflict management to strategic planning right through to employee training and development and performance management.

It it sounds interesting, email us at ceo@work911.com to set up a phone conversation.