Instant Repeat Business by Brad Sugars

The author ' provides a three minute synopsis of his book 'Instant Repeat Business. This is a book designed to help you grow your bottom line. So, although the title words 'repeat business' may seem to represent the quest for keeping customers, the book is mainly a how-to for getting your regular customers to buy more of your services and products.

For more on difficult customers check out The Defusing Hostile Customers Workbook.