Restaurant Customer Visits Employee At Home and Teaches Him About The Meaning of Customer Service (8.5 minutes)
Excellently written and acted 8 minute video on customer service within a restaurant setting. Starting off with a visit by a restaurant customer treated rudely at a restaurant, the employee learns about the meaning or rudeness within the context of customer service.
Imagine angry or mistreated customers who could visit you at home when they feel they are mistreated? That’s what happens in this video. Covers issues of politeness, rudeness, consistency in customer interactions and more.
Certainly one of the best free videos on mistreated customers. Highly recommended.
For more on difficult customer check out The Defusing Hostile Customers Workbook.
