Customer Service Zone

Developing Customer Service Skills For 30+ Years

Video 8: Learn How To Get An Angry Telephone Caller To Stop Ranting

Get Angry Phone Callers To Stop Talking And Start Talking WITH You So You Can Help The Customer

The Problem: Angry Customers On The Phone Who Won’t Stop Yelling

In the eighth episode in our video training series, you will learn about a simple, powerful technique to use to stop ranting customers from yelling at you. After all, if you can’t even get the customer to answer basic questions about their situation, how can you help?

Leave a Reply

Learn To Succeed With Difficult Customers

Copyright © 2024 Customer Service Zone