Get Angry Phone Callers To Stop Talking And Start Talking WITH You So You Can Help The Customer
The Problem: Angry Customers On The Phone Who Won’t Stop Yelling
In the eighth episode in our video training series, you will learn about a simple, powerful technique to use to stop ranting customers from yelling at you. After all, if you can’t even get the customer to answer basic questions about their situation, how can you help?
