Lesson 4 – The Fantasy of Getting Even With Nasty Customers
In this video, featuring chef Gordon Ramsay, we indulge our fantasies about getting even with nasty customers by insutling them, or finding that ultimate crushing verbal repartee that will cause them to scurry off into the sunset, tail between the legs.
But all is not fun and games in this video, as we talk about what can happen if your pursue this course of action, and note that while it might feel good to “strike back”, and let yourself lose control, the only person that’s going to harm is YOU.
